Refund policy

We do not accept refund but we are happy to look into your issue and find the suitable solution for your situation. To start an enquiry, you can contact us at cs@kalos.community. Please state your issue in the email so that we can evaluate the issue and make it right.

You can always contact us for any question at cs@kalos.community.

Refunds
We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.